How to Cancel Instacart Order⏬

Are you in a pickle with an Instacart order that needs canceling? Don’t worry, we’ve got your back! In this article, we’ll guide you through the simple steps to cancel your Instacart order without breaking a sweat. So, let’s dive right in and save the day!

Next, you might wonder, “Will I get my money back?” Rest assured, if you cancel your order before your personal shopper begins fulfilling it, you’ll receive a full refund. Instacart believes in providing exceptional service, even when things don’t go as planned.

But what if your order is already being prepared or en route to your location? No problemo! Reach out to Instacart’s customer support team immediately through the app or website. They’re there to assist you 24/7. Remember to mention your order number and explain the situation clearly. The helpful support agents will guide you through the cancellation process and address any concerns you might have.

Now, imagine this: cancelling your Instacart order is as effortless as waving a magic wand. With just a few clicks or taps, you can make those unwanted groceries disappear from your virtual shopping cart. It’s like having a personal genie granting your wishes!

Cancelling an Instacart order is a straightforward process. Whether your plans changed or you accidentally ordered the wrong items, Instacart has your back. Follow simple steps below.

Mastering the Art of Canceling Instacart Orders: A Comprehensive Guide

Have you ever experienced that sinking feeling after placing an order with Instacart, only to realize you made a mistake or had a change of heart? Don’t worry, you’re not alone. Many people have faced post-order regrets, also known as buyer’s remorse. But fret not! In this article, we’ll guide you on how to cancel your Instacart order and help you avoid those feelings of regret.

Hey there! Ever found yourself in a bit of a pickle after placing an order on Instacart? Maybe you accidentally ordered the wrong item, or perhaps your plans changed last minute. Whatever the reason, cancelling an Instacart order doesn’t have to be a hassle. In this guide, I’ll walk you through the steps to cancel your order smoothly and stress-free, plus share some handy tips and alternatives. Let’s make this as easy as pie!

What’s Instacart?

Instacart is your go-to online grocery delivery and pick-up service, making it super easy to get your groceries and essentials without leaving the comfort of your home. Through their website or app, you can shop from your favorite local stores, and an Instacart shopper will handle the rest – from picking out your items to delivering them to your doorstep in as fast as an hour. Talk about convenience!

how to cancel instacart order

Instacart Orders Explained

Placing an order on Instacart is like having a personal shopper. You select your items, choose a delivery time, and a shopper gets to work picking your groceries. But what if you need to cancel? Maybe you ordered the wrong brand of cookies, or you realize you won’t be home. No worries, cancelling is a breeze.

How to Cancel Your Instacart Order: Step-by-Step

Canceling an Instacart Order on the Website

If you prefer using a laptop or desktop computer to manage your Instacart orders, follow these steps to cancel:

  1. Access Your Account: Navigate to the Instacart website and log in. At the top left corner of the screen, you’ll find three horizontal lines—click on these to open the menu.
  2. View Your Orders: From the menu, select “Your Orders” to see a list of your current and past orders.
  3. Find Your Order: Locate the order you wish to cancel and click on “View order detail.”
  4. Manage Your Order: Within the order details, you’ll find the option “Manage Order.” Click on this to proceed.
  5. Cancel the Order: You’ll see the option “Cancel my order” — click on it to cancel your order. Instacart will ask for confirmation; confirm your choice to finalize the cancellation.

Canceling an Instacart Order on the App

For those who prefer the convenience of using their smartphone, Instacart’s app makes canceling orders easy:

  1. Open the App: Start by opening the Instacart app on your device.
  2. Access the Menu: Tap on the three horizontal lines located in the upper left-hand corner to open the main menu.
  3. Go to Your Orders: Select “Your orders” from the menu to view a list of your orders.
  4. Select the Order: Choose the order you’re looking to cancel to view its details.
  5. Manage Order: On the order detail page, scroll until you find “Manage order” and tap on it.
  6. Cancel the Order: You’ll see an option to “Cancel this order.” Tap on it, and Instacart will prompt you for confirmation. Confirm your decision to cancel the order.

Things to Keep in Mind

    • Timing is Crucial: It’s important to cancel your order well before a shopper starts working on it. Once shopping has begun, you may be subject to cancellation fees or unable to cancel through the app or website directly.
    • Refunds: If you’ve been charged for the order, Instacart will process a refund once the cancellation is confirmed. Refunds typically take 5-10 business days to appear on your statement, depending on your bank.
    • If you cancel an order during the shopping or delivery process, you may be charged a cancellation fee. To cancel after shopping has begun, reach out to Instacart Customer Experience by selecting Contact Us at the bottom of any article in the Help Center.

      Still need help?

      Log in to InstaCart Account and get let them help you quickly by their support center. In addition to these, you can get support from their dedicated Senior Support Service if you are a seenior member.

      Here is the Senior Support Service’s number: 1 844 981 3433

      (It operates between Daily: 8am – 11pm ET)

how to cancel instacart order

Top 5 Instacart Alternatives

If Instacart doesn’t quite meet your needs, or you’re just looking to explore, here are five great alternatives:

  1. Amazon Fresh: Offering a wide range of groceries alongside Amazon’s extensive product line, Amazon Fresh is perfect for those who already love shopping on Amazon.
  2. Shipt: Similar to Instacart, Shipt offers personal shopping services from various stores with a focus on friendly, reliable service.
  3. Walmart Grocery: For those who are fans of Walmart’s pricing but want the convenience of home delivery or curbside pickup.
  4. DoorDash: While mainly known for restaurant delivery, DoorDash has expanded into groceries, offering a wide selection and fast delivery.
  5. FreshDirect: Focusing on fresh food and quality groceries, FreshDirect serves many areas with a focus on sustainability and supporting local farmers.
how to cancel instacart order

Your Questions About How to Cancel Instacart Order, Answered

Let’s clear up some common questions about managing your Instacart orders:

Can I cancel my Instacart order after it's been shopped?

Yes, you can still cancel your order after it’s been shopped, but it’s best to do so as soon as possible. Depending on how close it is to the delivery time, you may need to contact Instacart customer service for assistance.

Will I be charged for cancelling an Instacart order?

If you cancel before your shopper starts shopping, you won’t face any charges. However, cancelling after shopping has begun may result in a fee to compensate the shopper for their time.

What if I need to modify my order instead of cancelling?

You can modify your order in the Instacart app or website by adding or removing items as long as your shopper hasn’t started shopping. If changes are needed after shopping begins, you’ll need to contact your shopper directly through the app.

How do I know if my cancellation was successful?

You should receive an email or notification confirming your cancellation. If you’re unsure, you can always check the ‘Your Orders’ section in the app or website, or contact Instacart customer service.

Can I reorder an item I accidentally cancelled?

Absolutely! Just go back into the Instacart app or website, find the items you want, and place a new order. It’s as simple as that.

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